Flash mobs are large public performances that are unexpected and often involve unusual behavior, like dancing in the streets and people dressed in unusual attire. Flash mob law is a hybrid of criminal, intellectual property, tort, property, 1st Amendment, and…
Continue ReadingDue to communication innovations of the 21st century (e.g., Internet, social networking, video chat, etc.), lawyers are being forced back to a time of community interaction and leadership. But the communities have changed. Many are now online in-part or whole.…
Continue Reading“Lawyer” is one of just two nouns in the English language that take on a negative meaning when turned into an adjective — “lawyerly.” (The other is “fish.” As in “fishy.”) In the history of the world, no one has…
Continue ReadingI will be talking about how to get away from traditional lines of communication and give clients the attention that they deserve through technology. Clients are used to communicating via text messaging, email, and Facebook, which essentially leads to instant…
Continue ReadingLawyers can build a more profitable and satisfying practice by designing their business to serve their best clients better. In this presentation, I’ll discuss why client service matters now more than ever, and share a simple process that can help…
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