Category Archives: blog
Client Service Design
Client Service Design Lawyers can build a more profitable and satisfying practice by designing their business to serve their best clients better. In this presentation, I’ll discuss why client service matters now more than ever, and share a simple process that can help lawyers identify their ideal clients and design their practices to serve those… Continue Reading
LexThink.1 Agenda
We’re pleased to announce our speaker line-up for LexThink.1 on Wednesday, March 28th. We’ll kick off the evening’s speeches at 8:00 pm SHARP and wrap up before 10:00 pm. Mark Britton: Back to the Future Richard Granat Legal Industry Startups: An Overview Roe Frazer: Being a Web 2.0 Lawyer in the “Thank You Economy” Will… Continue Reading
LexThink.1 Sponsors
Our Platinum Sponsor: Our In-Kind Sponsors: … …… Continue Reading
LexThink.1 Voting Results are In!
We’re excited to announce this year’s LexThink.1 speaker slate. As in years past, we asked the public to vote on the submitted proposals, and over two thousand votes were cast. Here are the speakers for LexThink.1 (number of votes received in parentheses): Roe Frazer: Being a Web 2.0 Lawyer in the “Thank You Economy” (171) Will Hornsby:… Continue Reading
The 2012 LexThink.1 Submissions
Here’s a short summary of all of the LexThink.1 talks submitted this year. You can read the full submissions and vote on your favorites here. Nancy Bembridge: The Director of First Impressions Stephen J. Best: Passion Nicole Black: Game Set & Match Mark Britton: Back to the Future Toby Brown: Making Alternative Fee Agreements Work Ruth Carter:… Continue Reading
Don’t Just Communicate …
Don’t Just Communicate … I will be talking about how to get away from traditional lines of communication and give clients the attention that they deserve through technology. Clients are used to communicating via text messaging, email, and Facebook, which essentially leads to instant gratification. Whether we like or not, they have grown to expect… Continue Reading
One Word That Will Reinvent How You Serve Clients
One Word That Will Reinvent How You Serve Clients “Lawyer” is one of just two nouns in the English language that take on a negative meaning when turned into an adjective — “lawyerly.” (The other is “fish.” As in “fishy.”) In the history of the world, no one has ever used “lawyerly” as a compliment.… Continue Reading
Back to the Future
Back to the Future Due to communication innovations of the 21st century (e.g., Internet, social networking, video chat, etc.), lawyers are being forced back to a time of community interaction and leadership. But the communities have changed. Many are now online in-part or whole. How does a lawyer identify online communities that are most important… Continue Reading
Flash Mob Law
Flash Mob Law Flash mobs are large public performances that are unexpected and often involve unusual behavior, like dancing in the streets and people dressed in unusual attire. Flash mob law is a hybrid of criminal, intellectual property, tort, property, 1st Amendment, and contract law that helps flash mob organizers stay out of trouble before,… Continue Reading