Whether its mind games or online games, we amuse ourselves with games every day. When a game does not exist, we make it up – from “Hi, Bob” to beer-pong. Digital games are becoming ubiquitous whether we simply entertain ourselves…
Continue ReadingThe building blocks of the legal profession – law school, bar admissions, professional regulation, ethics, discipline and malpractice liability and insurance – are all undergoing revolutionary changes. Your parents got legal services from a lawyer that grew up around the…
Continue ReadingBig Data Analytics has fascinating ramifications when applied to social media and analyzing business-driven behavior and client relationships. Take search giants (i.e., Google) and social shares (i.e., Facebook) and how they customize and analyze our consumer behavior. The benefits for…
Continue ReadingIntegrating consumer driven social media, intranets, extranets and client portals into a 100% web approach driving organizational & behavioral change. Focus on how applying account management, alternative fee agreements, knowledge & legal project management into this model is streamlined and…
Continue ReadingIn a world abuzz with tweets and check-ins, are elderly clients becoming lost in the noise? Proponents of legal technology and social media herald its growing use in law practice as a means of helping clients and counsel communicate more…
Continue ReadingServing clients generally boils down to assisting them with various forms of bargaining. This includes tacit bargaining, such as when someone claims or does something in an effort to cause someone else to eventually respond in a desired way. It…
Continue ReadingIdentifying and then nourishing your passion will make you a more content person, drive confidence and help you serve your clients better. Find your passions and then encourage others around you to follow theirs. Passion also leads to innovation which…
Continue ReadingA quick survey of new legal industry start-ups (non-law firms) and the promise of new value propositions that result in improved patterns of client service. The venture capital industry is targeting the legal industry as ripe for disruption. The VC’s…
Continue ReadingFrom a marketing and branding standpoint, it’s very important for lawyers and law firms to embrace the “Thank You Economy” (credit Gary Vaynerchuk). I will demonstrate how that can be done quite economically by leveraging relevant social media and through…
Continue ReadingTechnology moved into the 21st Century in the 1990s. We’re still waiting for ethics rules to catch up. Which state has a rule that advocates using the Yellow Pages? Where can a publisher call you the “best” lawyer, but your…
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