Why Client Service Matters When it Comes to Malpractice Claims
Four out of five lawyers can expect to face at least one malpractice claim in the course of their careers. And, contrary to popular perception, the biggest claims risk is not a failure to know or apply substantive law.
At firms of all sizes (right from sole practitioners through small, medium and large firms) and in almost all areas of practice, lawyer/client communication and relationship issues are the biggest cause of claims – accounting for roughly one-third of malpractice claims.
In my talk I will give you a better understanding of where your biggest risks of a malpractice claim come from, and more importantly, simple and practical strategies that you can easily implement to help reduce your exposure to a malpractice claim.
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